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Warranty Policy

Limited Lifetime Warranty commences from Date of registration. Product must be registered within 90 days from date of purchase. This warranty covers Manufacturer Defects only and not damage due to misuse or improper care of device. This warranty is only available in the continental United States.*

*Any International warranties must be contacted through Customer Service.

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Guarantee & Warranty: Cortex tools are manufactured to the highest standards and will provide you with superior performance when used in accordance with the instructions in this manual. The device is guaranteed against defective materials or workmanship for a lifetime. It also insures you a timely response to your warranty requests. Cortex cannot guarantee the quality of products sold by unauthorized dealers. Purchasing Cortex products from Internet sites not legitimately representing Cortex forfeits the warranty.

  • • Product must be registered within 90 days to validate warranty.
  • • Please keep a dated receipt as proof-of-purchase. The date of sale and the seller’s stamp is required for the validity of the warranty.
  • • Warranty does not apply to devices showing abuse, damage, or to our judgment are not defective.
  • • Warranty is not valid if damage has been caused to the product being dropped or if repair has been attempted by any unauthorized person.
  • • In the unlikely event that the product is found defective, please return the appliance in its original packaging with a check or money order in the amount of $24.95 for shipping, handling and processing and you will receive a replacement within 15 business days. Please include your most current mailing address and phone number.
  • • Nothing in this guarantee excludes, restricts or otherwise affects your statutory rights.